Palladio offers its customers an ’Easy return policy’, wherein you can raise a return/exchange request of a product within 5 business days of its delivery. We also accept partial returns wherein you can raise a return request for one or all products in your order.Get in touch with our Customer Support team via email (email@example.com) within 5 business days of receiving the order. Provide us with your order ID details and your request to return/replace/refund your order. Kindly email an image of the product and the invoice for our reference. We will pick up the products within 2-4 business days. We will initiate the refund or replacement process only if the products are received by us in their original packaging with their seals, labels, and barcodes intact.
Note: If it is a case of replacement, it is subject to the availability of stock. In cases when a replacement may not be available, we will refund you the full amount.